Last updated: 2026-05-06 · Version 0.1 (placeholder pending legal review)

Privacy Policy

Tarboro Pawn respects your privacy. This Policy explains what information we collect when you use this website and how we protect it. For our financial-customer Gramm–Leach–Bliley Act privacy notice (which applies if you take a pawn loan from us), see /legal/glba.

What we collect

When you submit an offer request

• Your name, email, and phone number (so we can send the offer).
• Photos of your item and a description.
• Your North Carolina ZIP code (to confirm eligibility).

When you accept an offer

• An image of the front and back of your government-issued ID.
• The data on your ID (name, address, DL number, DOB) used to pre-fill the in-store transaction.

When you buy from the storefront

• Your name and email.
• A pickup confirmation (Phase 1) or shipping address (Phase 2).
• We do not collect or store payment card data.All payments are processed by Square; we receive only a payment-confirmation token from Square.

Automatically

• IP address and basic device/browser metadata for security and abuse prevention.
• Site usage analytics (no third-party advertising trackers).

How we use your information

• To respond to your offer request — review photos, prepare a conditional offer, send it to you, and schedule pickup.
• To complete a sale — confirm payment, prepare the order for pickup, and notify you when ready.
• To comply with the law — North Carolina pawn statute requires we collect identification at pickup. Federal law (Bank Secrecy Act) requires we report cash-equivalent transactions over $10,000.
• To protect the Site and our shop — detect fraud, theft, and stolen property.

How we protect your information

• All traffic is encrypted with TLS 1.3.
• Identification images and personal-identifier data are encrypted at rest with AES-256.
• Payment card data never touches our servers — Square hosts the checkout and we receive only confirmation tokens.
• Access to identification data is logged and limited to employees on duty at the time of your pickup.

How long we keep your information

• Offer requests we declined or that expired:photos and contact details retained 90 days, then permanently deleted.
• Completed pawn transactions: retained for the statutory 7-year period required by NC pawn law and the Bank Secrecy Act.
• Online sales: retained for 7 years to satisfy NC sales tax and accounting requirements.

Your rights

You may request a copy of the personal information we hold about you, request corrections, or request deletion (subject to legal retention obligations). Contact us to exercise these rights.

Cookies and tracking

We use only essential cookies needed for the Site to function (session, CSRF protection, OTP rate limiting). We do not use third-party advertising cookies and do not sell your data.

Changes to this Policy

We will post any changes to this Policy on this page with an updated “Last updated” date. Material changes will be communicated by email if we have your address on file.

Contact

Questions about this Policy or your data? Contact us.

Notice: This is a Phase 1 placeholder. The final privacy policy will be reviewed by a North Carolina–licensed attorney with consumer-financial expertise before public launch.